Privacy Policy

1. UK AWIS - Privacy Policy

The privacy and security of your personal information is important to us at UK Friends of the Association for the Wellbeing of Israel’s Soldiers (UK AWIS).

This privacy policy sets out how UK AWIS processes personal data (that is, information by which an individual can be identified) collected by us in the course of our lawful activities, in accordance with the Data Protection Act 2018, the General Data Protection Regulation and any subsequent legislation (Data Protections laws). This policy has been put in place to protect your rights under the Data Protection laws, and it is important that you understand what we will do with your data and are happy with this. If you want to discuss any matter relating to how your data is used, please email us at We may be required in certain instances to ask that your request for information be submitted in writing.

References to the processing of information includes the collection, use, storage and protection of data. UK AWIS is the data controller for the purposes of this policy, and the policy extends to its staff, trustees, volunteers and anyone else processing data on our behalf from time to time.

UK AWIS is committed to ensuring that your privacy is protected. Any personal data collected by us will only be processed in accordance with this privacy policy. We are committed to ensuring that the privacy and security of data about everyone we engage with is protected. Children of any age have the same rights over the data processed about them, although their ability to understand and to exercise these rights may vary depending on their age and capacity. We therefore ask family members to understand that our obligations are to every individual data subject separately, and to work with us accordingly. References in this policy to you include reference to those under the age of 16 years on behalf of whom consent may have been obtained, where necessary, from someone legally responsible for them.

Organisations are permitted to process data if they have a legal basis for doing so. UK AWIS processes data on the basis that:

  • Express and informed consent has been given by the person whose data is being processed; and/or
  • UK AWIS has a legitimate interest in processing data; and/or
  • It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or
  • There is a legal obligation on UK AWIS to process data.

Where UK AWIS is relying on solely consent as the basis for processing data, we are required to obtain your explicit consent (or that of a legally responsible person for those under 16 years of age) and you can modify or withdraw this consent at any time by notifying us in writing, although this may affect the extent to which UK AWIS is able to provide services to or interact with you in future.

UK AWIS may change this policy from time to time and any such changes will be published on our website. Notwithstanding any change to this policy, we will continue to process your personal data in accordance with your rights and our obligations in law.

This policy is effective from 25 September 2020.

2. What data do we collect?

We collect the data necessary for UK AWIS to pursue its charitable objectives, including but not limited to the relief of need and suffering of serving and discharged Israeli soldiers and their families, the advancement of their education and the provision of other facilities for their recreation and social welfare and, in that connection, raising funds and promoting the work of UK AWIS, running events, keeping our supporters informed of our work and the effective running of UK AWIS through its professional staff, trustees and volunteers. Data collected and processed may include, but not be limited to:

  • Names and contact information such as telephone numbers, email and postal addresses
  • Such other information as may be required to run activities, events and missions, such as medical information, dietary requirements and photographs and information necessary to ensure that participants, including vulnerable persons are looked after and safeguarded
  • Records and preferences for staff, volunteers, donors and event and programme participants including, where necessary, bank or payment details in order to process payments to or from such persons and information about their tax status for the collection of Gift Aid or the payment of remuneration
  • Such other information that is relevant and necessary for UK AWIS to carry out its activities, charitable purposes and legal obligations.

Such information may be collected when you provide it directly to us or submit it through our website, when subscribing for a service, registering for an event or programme, making a donation, contacting us for information or otherwise.

3. What we do with the data we process

UK AWIS uses the data collected to maintain accurate internal records of our engagement with supporters, volunteers, staff and others. These records facilitate our programmes and activities run in accordance with our charitable objects and the ways in which we raise funds and awareness about our work through campaigns and events. Data may be processed and viewed by the relevant staff, trustees and volunteers in the course of UK AWIS activities (all of whom work in accordance with this privacy policy) and will be retained only for as long as is reasonable and permissible in law. If you are participating in one of our overseas missions we may need to share your data with our staff, associates or trusted partners, both within and outside of the European Economic Area, such as in Israel, but will only do so in accordance with this policy and once we are satisfied that your data will be kept private and secure to the same standard as we demand of our staff and partners in this country.

We may use your personal information to send you information about UK AWIS and matters relating to UK AWIS activities and campaigns which we think may be of interest to you.

In addition to those circumstances mentioned above, we will only share data with trusted third parties where necessary for us to communicate with you (such as mailing companies for postal communications or through online platforms for email campaigns or newsletters), to securely back-up and store data, to process payments (including through online payments platforms such as Barclaycard and Opayo) from or to you, to run events or other activities, and only once we are satisfied that any such use of data will accord with our privacy policy. We will not sell your personal information to any other charities, businesses or marketing companies or share it without your explicit consent, except as stated above.

You, as the data subject, may request deletion of your data at any time in writing, subject to any overriding legal requirement for its retention, such as the need, where appropriate, to retain Gift Aid records for Her Majesty’s Revenue and Customs or to prevent the commission of or assist in the investigation of an actual or suspected criminal offence or for the purpose of safeguarding a vulnerable person. We may keep certain data on a suppression list so we know not to contact you or process your data in future until further notice.

4. Your rights in relation to your personal data

You may request details of personal information which we hold about you. Any such request must be submitted in writing and we reserve the right to seek verification of the identity of persons making such requests before we respond. A small fee may be payable if an information request is particularly onerous.

You may choose to restrict the collection or use of your personal information, but this may impact or limit the way in which UK AWIS is able to interact with you. You may, at any time, change your mind about what information we hold about you, or if we continue to hold it at all, subject to any legal obligation on UK AWIS to retain data and as stated above.

You are responsible for the accuracy of data you have provided to UK AWIS. If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.

In the unlikely event that there is any kind of a breach of our duties and obligations under this policy or the Data Protections laws, we will take immediate steps to isolate and rectify the problem. Should the breach be serious one (where there is a risk of, for example, discrimination, damage to reputation, financial loss or loss of confidential information) we have a duty to report that matter to the individuals affected and to the Office of the Information Commissioner.

You can obtain further information about Data Protection and privacy laws and your rights by visiting the Information Commissioner’s website at:

5. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we process. Persons processing data on behalf of UK AWIS do so in accordance with this policy and on the basis that UK AWIS is satisfied that they can and will adhere to our high standards for data protection and security.

The transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website (if applicable) confidential; we will not ask you for your password (except when you log in to our website).

6. Web browsing and Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We may also collect and store information about your browsing device, including, where available, your IP address, operating system and browser type, together with certain anonymous statistical data about your browsing activities and patterns which does not contain any personal data.

7. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.